Hubspot Sales Hub offers a range of tools for Sales Reps, including a suite of sales automation and analytics tools that help simplify the overall Sales stack. While competing CRM products will require integrating third-party apps for functionality like Email Tracking, Document Management & Tracking, and Conversational Intelligence these are native features within Sales Hub.

As with any CRM application, the priority is in getting the tool properly setup and configured to the workflows of your existing Reps, optimizing or changing those processes when needed, and seamlessly integrating the tool into your broader Sales & Marketing stack to deliver the highest degree of data visbility.

As a newer tool in the Hubspot suite of products, Service Hub offers customers the ability to unify Sales, Marketing, and Support interactions and deliver increased productivity to Support Reps.

While the tool isn't as robust as Salesforce Service Cloud (yet), the key is to perfect initial setup. Service Hub offers tools like Knowledge Base, Live Chat, and Customer Portals to assist in self-service support but in order to take full advantage of the more customized features, customers will need an outside Hubspot Consultant to lead initial setup, configuration, and integration to other applications.

Thousands of integrations exist on the Hubspot App Marketplace, delivering robust functionality across the full spectrum of Sales, Marketing, Customer Service, and Finance.

These can range from very simple integrations of tools like Gmail or Calendly to significantly more complex, powerful integrations like Qwilr (for Sales proposal generation), QuickBooks (for invoicing), Chargebee (for subscription billing), Asana (for project management), and more.

Our Hubspot Experts can help identify valuable integrations for your org and manage the end-to-end setup.